{"id":29494,"date":"2025-06-11T11:46:43","date_gmt":"2025-06-11T09:46:43","guid":{"rendered":"https:\/\/oceane.breizhgo.bzh\/?p=29494"},"modified":"2026-03-04T12:28:28","modified_gmt":"2026-03-04T11:28:28","slug":"breizhgo-oceane-a-widely-praised-public-maritime-service-supporting-territorial-continuity","status":"publish","type":"post","link":"https:\/\/oceane.breizhgo.bzh\/en\/breizhgo-oceane-a-widely-praised-public-maritime-service-supporting-territorial-continuity\/","title":{"rendered":"BreizhGo Oc\u00e9ane: a widely praised public maritime service, supporting territorial continuity"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"29494\" class=\"elementor elementor-29494 elementor-27845\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b6a97fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b6a97fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d1e72fe\" data-id=\"7d1e72fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5da116f2 elementor-widget elementor-widget-text-editor\" data-id=\"5da116f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"23\" data-end=\"240\"><strong data-start=\"23\" data-end=\"240\">With over 23,000 respondents in 2024, the satisfaction survey conducted by BreizhGo Oc\u00e9ane confirms users\u2019 attachment to this essential public service for connections to Belle\u2011\u00cele\u2011en\u2011Mer, Groix, Houat, and Ho\u00ebdic.<\/strong><\/p><p data-start=\"242\" data-end=\"621\">Every day, BreizhGo Oc\u00e9ane links the mainland to the Morbihan islands, providing not only tourist travel but, above all, a vital service of territorial continuity for islanders. The satisfaction survey conducted among 167,617 travelers in 2024 \u2014 of which 23,151 responded \u2014 offers a clear picture of service perception: the quality is there, and the numbers speak for themselves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3dad6b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3dad6b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-db608c3\" data-id=\"db608c3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0806130 elementor-widget elementor-widget-heading\" data-id=\"0806130\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Stable and strong overall satisfaction\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58e55d elementor-widget elementor-widget-text-editor\" data-id=\"b58e55d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"623\" data-end=\"929\">When asked about their overall satisfaction with the service, results remain consistent with 2023, showing stable perceived quality. The Net Promoter Score (NPS), an indicator of recommendation, improved slightly by 0.7 points, reflecting a better public image.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4e6cc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4e6cc1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04fef58\" data-id=\"04fef58\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-514946d elementor-widget elementor-widget-heading\" data-id=\"514946d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Increased satisfaction among islanders\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fabd7b0 elementor-widget elementor-widget-text-editor\" data-id=\"fabd7b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"931\" data-end=\"1109\">Regular users \u2014 islanders and subscribers \u2014 were also surveyed specifically. Residents of the islands expressed growing satisfaction:<\/p><ul data-start=\"1111\" data-end=\"1437\"><li data-start=\"1111\" data-end=\"1163\"><p data-start=\"1113\" data-end=\"1163\">+0.1\u202f% global satisfaction compared to last year<\/p><\/li><li data-start=\"1164\" data-end=\"1238\"><p data-start=\"1166\" data-end=\"1238\">+0.4\u202f% ease of online booking \u2014 a crucial point for frequent travelers<\/p><\/li><li data-start=\"1239\" data-end=\"1349\"><p data-start=\"1241\" data-end=\"1349\">+0.2\u202f% quality of passenger information \u2014 especially about disruptions, a key concern for island residents<\/p><\/li><li data-start=\"1350\" data-end=\"1437\"><p data-start=\"1352\" data-end=\"1437\">Crossing schedules deemed more suited to needs: +0.6\u202f% improvement compared to 2023<\/p><\/li><\/ul><p data-start=\"1439\" data-end=\"1527\">These results demonstrate the company\u2019s attention to the daily realities of island life.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec7964 elementor-widget elementor-widget-testimonial\" data-id=\"0ec7964\" data-element_type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">\"The Company perfectly fulfills its essential mission of continuity between the island and the mainland, between us islanders and our families and friends, or sometimes our work. I always notice so much kindness and thoughtfulness, whether at the desk, on the phone, or during the maneuvers in the hold.\u201d\n<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/oceane.breizhgo.bzh\/wp-content\/uploads\/2025\/04\/Quiberon-port-de-depart-vers-les-iles-bretonnes.jpg\" title=\"Quiberon port de d\u00e9part vers les \u00eeles bretonnes\" alt=\"D\u00e9part de Quiberon \u00a9 Arnaud Lesueur\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Island traveler<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">on the Quiberon \u2013 Belle\u2011\u00cele line<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8fedb1f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fedb1f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc732ff\" data-id=\"cc732ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62c3dbe elementor-widget elementor-widget-heading\" data-id=\"62c3dbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>An accessible and human service<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e81da31 elementor-widget elementor-widget-text-editor\" data-id=\"e81da31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1896\" data-end=\"2230\">Among purchase pathways, ticket\u2011desk reception at the ferry terminal remains a trusted value, appreciated by both occasional visitors and islanders (+0.1\u202f% improvement). On the phone, the quality of reception is also well regarded, though a slight decline was observed (-0.1\u202f% among subscribers).<\/p><p data-start=\"2232\" data-end=\"2357\">As for the welcome on board, it remains consistent and appreciated, reinforcing the image of a professional and warm service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2419c3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2419c3a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49de184\" data-id=\"49de184\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b5aed6 elementor-widget elementor-widget-heading\" data-id=\"7b5aed6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Even more reliable services\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be184a elementor-widget elementor-widget-text-editor\" data-id=\"4be184a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2359\" data-end=\"2673\">Cleanliness of vessels, punctuality, station information\u2014all these criteria were rated positively, with improvements noted for each (up to +0.2\u202f%). These are concrete daily elements that directly influence the travel experience and strengthen trust in the BreizhGo Oc\u00e9ane network.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2879f1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2879f1a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9307680\" data-id=\"9307680\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b310fae elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b310fae\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oceane.breizhgo.bzh\/wp-content\/uploads\/2025\/05\/Resultats-complets-sat-2024.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View the full results of the satisfaction survey<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c927f7 elementor-widget elementor-widget-video\" data-id=\"1c927f7\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/oceane.breizhgo.bzh\/wp-content\/uploads\/2025\/04\/Enquete-2024-BREIZHGO-OCEANE.mp4\" controls=\"\" preload=\"metadata\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>With over 23,000 respondents in 2024, the satisfaction survey conducted by BreizhGo Oc\u00e9ane confirms users\u2019 attachment to this essential public service for connections to Belle\u2011\u00cele\u2011en\u2011Mer, Groix, Houat, and Ho\u00ebdic. Every day, BreizhGo Oc\u00e9ane links the mainland to the Morbihan islands, providing not only tourist travel but, above all, a vital service of territorial continuity for [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50,94,56,54,57],"tags":[],"class_list":["post-29494","post","type-post","status-publish","format-standard","hentry","category-belle-ile-en-mer-en","category-communication-en","category-hoedic-en","category-houat-en","category-lorient-en"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-06-11 05:48:36","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/posts\/29494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/comments?post=29494"}],"version-history":[{"count":9,"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/posts\/29494\/revisions"}],"predecessor-version":[{"id":33776,"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/posts\/29494\/revisions\/33776"}],"wp:attachment":[{"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/media?parent=29494"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/categories?post=29494"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oceane.breizhgo.bzh\/en\/wp-json\/wp\/v2\/tags?post=29494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}